COVID-19 Announcement from GNH Lumber:
Effective March 24, 2020
Latham Showroom: Currently closed all phone calls will automatically be forwarded to our Greenville Branch.
Greenville location: Monday–Friday 7am–4pm, Saturday 8-2 and Sundays closed
Windham location: Monday–Friday 8am–2pm, Saturday 8-2 and Sundays closed
Effective March 24th GNH Lumber will have modified business hours. Be aware that we will have areas that are restricted to establish 6’ of space between customers in any areas of our retail stores. As long as GNH remains open we will not allow customers to use our bathroom facilities.
Our outside sales force will be working remotely from home and assisting customers via in-store pick up. They are unable to hold any in-home appointments. All communication will be done via e-mail including quotes and estimates.
Accounts receivable will be available for phone calls only 518-966-5333 or Blue Tarp 1-888-321-6698. All payments can be made over the phone, via mail, or on-line.
To place an order in advance, call either the Greenville location 518-966-5333 or Windham location 518-734-3760 or e-mail email@example.com.
Please pre-pay for your order over the phone and you will receive a text message and/or phone call when your order is ready for pick-up and an e-mail will be sent directly with a receipt. When arriving at our facilities please look for the signs that designate the curbside pick-up. Your material will be waiting labeled with your name.
GNH is waiving all delivery fees. Drivers will maintain social distancing and have been instructed to unload materials in a safe area they will NOT enter a customer's home. All necessary delivery instructions must be given at time of order. Our delivery system is expected to be in high demand and we ask for your patience as we navigate through this difficult time. No Signatures will be taken for deliveries drivers will capture proof of delivery with a photo.
Many of our customers are wondering "How can I be sure my business is an essential service"?
We understand your concerns, click here to view guidance from NYS. Following are a few of the exclusions we think you will be interested to see:
- Construction including
- skilled trades such as electricians, plumbers
- other related construction firms and professionals for essential infrastructure or for emergency repair and safety purposes
- Essential services necessary to maintain the safety, sanitation and essential operations of residences or other essential businesses including
- building code enforcement
- general maintenance whether employed by the entity directly or a vendor
Also of note: Any business that only has a single occupant/employee (i.e. gas station) has been deemed exempt and need not submit a request to be designated as an essential business.