COVID-19 Update from GNH

Effective Monday, May 26, 2020

We are excited to announce that you can shop in-store again at all GNH locations. We look forward to seeing you!

  • Greenville: Mon–Fri 7am–5pm, Sat 8am-4pm, Sundays 9am-2pm.
  • Windham: Mon–Fri 7am–5pm, Sat 8am-2pm, Sundays closed.
  • Latham Showroom: Mon–Fri from 9am–5pm, Saturdays by appointment only (until further notice), Sundays closed. Please call 518-313-1229 to schedule an appointment or virtual consultation!

For your convenience, we will also begin accepting UPS deliveries again at our Greenville and Windham locations.

As always, the safety of our staff and customers remains our top priority. For everyone’s well-being, we ask visitors to please follow guidelines for social distancing etiquette.

When you visit, please:

  • Wear a face mask or face covering
  • Maintain proper distancing of 6 – 8 feet apart
  • Stay inside 6’ floor marker “boxes” at checkout

Be aware that we will have areas that are restricted to establish 6’ of space between customers in any areas of our retail stores. As long as GNH remains open we will not allow customers to use our bathroom facilities.

Our outside sales force will be working remotely from home and assisting customers via in-store pick up. They are unable to hold any in-home appointments. All communication will be done via e-mail including quotes and estimates.

Accounts receivable will be available for phone calls only 518-966-5333 or Blue Tarp 1-888-321-6698. All payments can be made over the phone, via mail, or on-line.

IF YOU PREFER TO SHOP WITHOUT ENTERING A STORE, CURBSIDE PICKUP AND DELIVERY IS AVAILABLE!

Curb-side pick-up:
To place an order in advance, call either the Greenville location 518-966-5333 or Windham location 518-734-3760 or e-mail contractorsales@gnhlumber.com.

We ask our customers to please call in your orders for curbside pickup. To minimize wait time, please allow at least 30 minutes for us to prepare your order prior to arrival.

Please pre-pay for your order over the phone and you will receive a text message and/or phone call when your order is ready for pick-up and an e-mail will be sent directly with a receipt. When arriving at our facilities please look for the signs that designate the curbside pick-up. Your material will be waiting labeled with your name.

Delivery services:
GNH delivery service is available for your convenience. Drivers will maintain social distancing and have been instructed to unload materials in a safe area they will NOT enter a customer’s home. All necessary delivery instructions must be given at time of order. Our delivery system is expected to be in high demand and we ask for your patience as we navigate through this difficult time. No Signatures will be taken for deliveries drivers will capture proof of delivery with a photo.

Construction Businesses Can Now Re-Open:
As of May 20, 2020
 construction businesses in Greene County and the Capital Region can get back to business and reopen. We look forward to seeing you in our stores again, and appreciate your continued support.